Failed delivery
If an order fails to start or complete due to an error on our end — such as a processing or delivery failure — customers are eligible for a full refund or free re-delivery, at our discretion.
As a digital service provider, BoostPro Digitals does not offer refunds once an order has been fully delivered, since the service (followers, likes, views, or engagement) has already been provided as described.
Last updated: August 31, 2026If an order fails to start or complete due to an error on our end — such as a processing or delivery failure — customers are eligible for a full refund or free re-delivery, at our discretion.
Partial refunds may be issued for orders that are only partially delivered due to a verified issue on our side.
Refunds are not offered if a customer's account, profile, or content becomes private, is deleted, or is otherwise made inaccessible during the delivery window, as this prevents fulfillment through no fault of our own.
Refund requests must be submitted within 7 days of the order date via our support contact, along with the order reference number. Approved refunds are processed within 5–10 business days to the original payment method.
Contact us at support@boostprodigitals.com.